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Thursday, August 24, 2006

AT& T Sues, Alleging Fraudulent Access to Customer Accounts

Washington Post: "AT&T Corp. on Wednesday filed suit in federal court to unmask and halt the actions of 25 people who allegedly posed as customers to gain unauthorized online access to private phone records.
Some 2,500 customers' records were stolen, AT&T alleges in its civil complaint. The affected customers have been notified and access to their online accounts frozen, the company said."

- If they hadn't outsourced their customer service department, they might nmot have this problem.
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