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Monday, November 22, 2010

10 Transformations in Social Media Monitoring — And What It Means for Businesses

Listening 2.0: Leveraging Social Intelligence to Drive Business Results, a white paper from Converseon describes the evolution of social media monitoring and how companies can find business value and drive success by infusing social intelligence into their operations.

10 Transformations in Social Media Monitoring — And What It Means for Businesses
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